Repair Analyst

Samsung India Electronics Limited, Noida, is an electrical/electronic manufacturing company in the appliances, electrical, and electronics manufacturing industry.

• Optimized production by analyzing and reducing motherboard defects by 30%, directly enhancing manufacturing throughput.
• Directed a team of 10-engineers, resolving conflicts and streamlining processes to maintain a 15% increase in productivity.
• Improved mobile device repair efficiency by 25% through data-driven process enhancements, reducing hardware and software issue resolution times.
• Employed Advanced Excel functions (VLOOKUP, Pivot Tables) to elevate data analysis and automate report generation, reducing manual workload by 2 hours daily and enhancing workflow efficiency by 40%.
• Managed comprehensive reporting, utilizing KPI analysis to drive a 20% improvement in departmental decision-making efficiency.

TRC Engineer

Vivo Mobile India Pvt. Ltd., a leading mobile manufacturing company, operates within the Appliances, Electrical, and Electronics Manufacturing industry. The company is based in Greater Noida, Uttar Pradesh, and employs between 5,000 and 10,000 people.

• Reduced technical issues in production by 40% through detailed analysis and customer-focused problem-solving.
• Achieved a 35% decrease in smartphone repair times by specializing in both functional hardware and software components. •
• Contributed to a 50% reduction in scrap and rejection rates, elevating product quality and customer satisfaction.
• Improved Inventory Management: Implemented a systematic approach to track repair parts and inventory levels, reducing parts shortages and excess inventory by 10%, ensuring that repair operations ran smoothly and efficiently.

Bachelor of Engineering

Grade: First class distinction.

Diploma in Engineering

Grade: First class distinction.